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  • Commission Fees for Ticket Issuance for International Carriage

    Effective from 1 June 2012, if you purchase your ticket at our ticketing offices, via our Call Centre or travel agents, you will need to pay a Commission Fee for tickets that include international flights. When a domestic flight is booked in conjunction with an international flight, the Commission Fee will be collectable only for the international flight and not for the domestic flight.

    When you book your travel at our ticketing offices and via our Call Centre, the amount you pay will depend on the route and class of travel.* 

    RouteEconomy ClassBusiness Class
    Almaty - Amsterdam - AlmatyRUB 1 000RUB 2 000
    Almaty - Antalya - AlmatyRUB 1 000RUB 2 000
    Almaty - Bangkok - AlmatyRUB 1 000RUB 2 000
    Almaty - Seoul - AlmatyRUB 1 000RUB 2 000
    Almaty - Hong Kong - AlmatyRUB 1 000RUB 2 000
    Almaty - Ho Chi Minh City - AlmatyRUB 1 000RUB 2 000
    Almaty - Istanbul - AlmatyRUB 1 000RUB 2 000
    Almaty - Kuala Lumpur - AlmatyRUB 1 000RUB 2 000
    Almaty - St. Petersburg - AlmatyRUB 1 000RUB 2 000
    Almaty - London - AlmatyRUB 1 000RUB 2 000
    Almaty - Beijing - AlmatyRUB 1 000RUB 2 000
    Almaty - Kiev - AlmatyRUB 1 000RUB 2 000
    Astana - Kiev - AstanaRUB 1 000RUB 2 000 
    Atyrau - Amsterdam - AtyrauRUB 1 000RUB 2 000
    Astana - Antalya - Astana RUB 1 000RUB 2 000
    Astana - Frankfurt - Astana RUB 1 000RUB 2 000
    Astana - Beijing - AstanaRUB 1 000RUB 2 000
    Atyrau - Istanbul - AtyrauRUB 1 000RUB 2 000
    Astana - London - AstanaRUB 1 000RUB 2 000
    Astana - Urumqi - Astana RUB 1 000RUB 2 000
    Astana - Istanbul - Astana RUB 1 000RUB 2 000
    Astana - Vienna - Astana RUB 1 000RUB 2 000
    Almaty - Moscow - AlmatyRUB 1 000RUB 2 000
    Astana - Moscow - AstanaRUB 1 000RUB 2 000
    Astana - St. Petersburg - AstanaRUB 1 000RUB 2 000
    Almaty - Dubai - AlmatyRUB 600RUB 2 000
    Astana - Abu Dhabi - AstanaRUB 600RUB 2 000
    Almaty - Delhi - AlmatyRUB 600RUB 2 000
    Atyrau - Moscow - Atyrau  RUB 600RUB 1 000 
    Almaty - Baku - AlmatyRUB 600RUB 1 000
    Almaty - Tbilisi - AlmatyRUB 600RUB 1 000
    Almaty - Urumqi - AlmatyRUB 600RUB 1 000
    Aktau - Istanbul - AktauRUB 600RUB 1 000
    Almaty - Samara - AlmatyRUB 600RUB 1 000
    Almaty - Dushanbe - AlmatyRUB 600RUB 1 000
    Almaty - Tashkent - AlmatyRUB 600RUB 1 000
    Astana - Novosibirsk - Astana RUB 600RUB 1 000
    Astana - Yekaterinburg - Astana RUB 600RUB 1 000
    Astana - Omsk - AstanaRUB 600RUB 1 000
    Astana - Tashkent - Astana RUB 600RUB 1 000
    Astana - Baku - Astana RUB 600RUB 1 000
    Almaty - Kazan - AlmatyRUB 600RUB 1 000
    Almaty - Bishkek - AlmatyRUB 200RUB 400
     Astana - Bishkek - AstanaRUB 200RUB 400


    Children (2-11 years) and infants (under 2 years) will receive a 50% discount from the defined Commission Fee.

    When your travel is a combination of economy and business class, you pay the Commission Fee for economy class. When Bishkek – Almaty flight segment is combined with any other international flight segment, you pay the Commission Fee for that international flight segment.

    *  Commission Fees that travel agents charge may vary from the ones that Air Astana charges. 

    Commission Fees are only charged at the time of original ticket issuance. If you need to make a change to your booking or cancel your flight, no additional Commission Fee will be collected. Commission Fees are not refundable.


    If you purchase your travel online at www.airastana.com, no commission fee will be collected.