e-Services

Dear Passenger,

We apologize for the mishandling of your baggage and understand that this causes inconvenience to you. Please be assured that we will do all possible to assist you through this experience. Your baggage details have been entered into our worldwide computerized baggage tracing system

Click here to check the status of your missing bag

We expect that by clicking the above link the passenger will be re-directed to http://www.worldtracer.aero/filedsp/kc.htm

Now this web site is available in English only, but we have been working on translation from English to Russian and Kazakh.