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Fare Conditions

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Business
Business Promotion
Business-Kazakhstan
Flexible-Kazakhstan
Semi-Flexible Kazakhstan
Semi-Flexible
Semi-Flexible Russia
Promo
Special-Kazakhstan
Advance Special
Value
Full Flexible
Lucky7

Business

Business Class comfort combined with ultimate flexibility.

Class Name	Business Class 50" seat pitch with upgraded hot meal and drinks service
Airport Lounge	Free use of Business Class lounges at Frankfurt and London Heathrow if departing from those airports.
Baggage Allowance	30kg free check-in luggage per adult and child 2-11 years (or 2-14 years on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	12 Months
Reservations Changes	Changes are permitted before and after departure without penalty.
Cancellation	Before and after departure no penalties apply for cancelations. A full refund will be given for cancelled bookings. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	We appreciate your advise if your travel plans change, but no penalty will apply if you can not inform us in advance.
Child Discounts	Children 2-11 years (or 2-14 years on fligts of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Business Promotion

Business Class comfort at a promotional price.

Class Name	Business Class 50" seat pitch with upgraded hot meal and drinks service
Airport Lounge	Free use of Business Class lounges at Frankfurt and London Heathrow if departing from those airports.
Baggage Allowance	30kg free check-in luggage per adult and child 2-11 years
Maximum Stay / Ticket validity for travel	6 Months
Reservations Changes	Changes are permitted before and after departure with a penalty 75 USD.
Cancellation	Before departure 150 USD cancellation fee applies. If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable OW fare in the same class of booking or higher fare less 150 USD. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay in addition 75 USD no-show fee.
Child Discounts	Children 2-11 years pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Business-Kazakhstan

Business Class fares with some restrictions

Class Name	Business Class 50" seat pitch with upgraded hot meal and drinks service
Airport Lounge	Free use of Business Class lounges at Frankfurt and London Heathrow if departing from those airports.
Baggage Allowance	30kg free check-in luggage per adult and child (2-14 years on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	12 Months
Reservations Changes	Changes are permitted before and after departure without penalty.
Cancellation	Before departure a 10% cancellation fee applies. If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable OW fare in the same class of booking or higher fare less 10% from the difference. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay an addition 10% no-show fee.
Child Discounts	Children (2-14 years on flights of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Flexible-Kazakhstan

Offering pre-departure changes without charge, these fares combine price and flexibility.

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-14 years (on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	6 Months
Reservations Changes	Changes are permitted before and after departure without penalty.
Cancellation	Before departure a 10% cancellation fee applies. If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable one way fare in the same class of booking or higher fare less 10% from the difference. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay a 10% no-show fee.
Child Discounts	Children 2-14 years (on flights of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Semi-Flexible Kazakhstan

These are three-month economy class fares with some restrictions

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-14 years (on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	3 months
Reservations Changes	Changes are permitted before and after departure with a penalty 10% of the fare.
Cancellation	Before departure a 20% cancellation fee applies. If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable one way fare in the same class of booking or higher fare less 20% from the difference. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay a 20% no-show fee.
Child Discounts	Children 2-14 years (on flights of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Semi-Flexible

These are economy class fares with some restrictions

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years
Maximum Stay / Ticket validity for travel	For K-/L-/T- fare classes 12 months; for Q- fare class 3 Months
Reservations Changes	Changes are permitted before and after departure with a penalty 50 USD. Exception: PEK route - changes are permitted without penalties.
Cancellation	Before departure 75 USD cancellation fee applies. Exception: PEK route - 125 USD cancellation fee applies.If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable one way fare in the same class of booking or higher fare less 75 USD. Exception: PEK route - less 125 USD penalty fee.Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay 50 USD no-show fee.
Child Discounts	Children 2-11 years pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Semi-Flexible Russia

These are economy class fares with some restrictions.

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years
Maximum Stay / Ticket validity for travel	For K-/L-/T- fare classes 12 Months; for Q- fare class 3 months; for S-/E- fare classes 1 month
Reservations Changes	Changes are permitted before and after departure with a penalty 40 USD.
Cancellation	Before departure 60 USD cancellation fee applies. If you apply for a refund after completing your outbound journey, refund the difference between fare paid and applicable one way fare in the same class of booking or higher fare. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay 40 USD no-show fee.
Child Discounts	Children 2-11 years pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Promo

These are economy class fares with some restrictions.

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years
Maximum Stay / Ticket validity for travel	1 month; for fare PPR7DKC - 7 days
Reservations Changes	Before and after departure no reservation changes permitted. Exceptions: to/from DXB – change date is permitted only with upgrade to higher fare.
Cancellation	Before and after departure no refunds permitted.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund, ticket is non refundable.
Child Discounts	Children 2-11 years pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Special-Kazakhstan

These are month great value fares with some restrictions.

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-14 years (on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	1 month
Reservations Changes	Changes are permitted before and after departure with a penalty 20% of the fare.
Cancellation	Before departure a 20% cancellation fee applies. If you apply for a refund after completing your outbound journey, no refunds permitted. Before departure - within one year from the day of ticket issue.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay a 20% no-show fee.
Child Discounts	Children 2-14 years (on flights of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Advance Special

These are our very cheapest fares available at least 21 (RK) - 60 (INTERN) days before departure

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years (or 2-14 years on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	1 month
Reservations Changes	Any time no reservation changes permitted.
Cancellation	Any time no refunds permitted.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund ticket is non refundable
Child Discounts	For WOWKZ - Children 2-14 years pay 50% of adult fare; for fares MAP1MKZ/MAP1M children 2-11 years (2-14 years on flights of Republic of Kazakhstan) not permitted.
Infant Discounts	Infants under 2 year travel free without seat.

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Value

These are month round great value fares with some restrictions.

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years
Maximum Stay / Ticket validity for travel	1 month
Reservations Changes	Changes are permitted before and after departure with a penalty 75 USD.
Cancellation	Before departure 100 USD cancellation fee applies. If you apply for a refund after completing your outbound journey, no refunds permitted. Before departure - within one year from the day of ticket issue.
No Show	If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund you will pay 75 USD no-show fee.
Child Discounts	Children 2-11 years pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Full Flexible

Ultimate flexibilty for ultimate convenience

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult and child 2-11 years (or 2-14 years on flights of Republic of Kazakhstan)
Maximum Stay / Ticket validity for travel	12 Months
Reservations Changes	Changes are permitted before and after departure without penalty.
Cancellation	Before and after departure no penalties apply for cancelations. A full refund will be given for cancelled bookings. Exception: PEK route - 800 CNY penalty will be applied for refund before departure. Before departure - within one year from the day of ticket issue. After departure - within one year from the day is shown on the first flight coupon.
No Show	We appreciate your advise if your travel plans change, but no penalty will apply if you can not inform us in advance.
Child Discounts	Children 2-11 years (or 2-14 years on fligts of Republic of Kazakhstan) pay 50% of adult fare
Infant Discounts	Infants under 2 year travel free without seat

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Lucky7

The concept of lucky number

Class Name	Economy Class 32" seat pitch with free hot meal and drinks service
Baggage Allowance	20kg free check-in luggage per adult
Maximum Stay / Ticket validity for travel	1 month
Reservations Changes	Before and after departure no reservation changes permitted.
Cancellation	Before and after departure no refunds permitted.
No Show	If you do not turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund, ticket will niot be refunded.
Child Discounts	No discount
Infant Discounts	No discount

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