On-Time Performance
Today, almost every major international airline charts their “On-Time Performance” as one of the measures of their operational efficiency.
A flight is counted as "on time" if it departs or arrives no later than 15 minutes from its published departure or arrival scheduled time. Arrival performance is based on arrival at the gate whilst departure performance is based on departure from the gate.
The following table is a summary of Air Astana’s On-Time Performance:
| Last week | 88% |
| 30 week average | 77% |
Certain delays can be due by to circumstances within the airline's control (e.g. aircraft maintenance, crew duty times), whilst other delays such as adverse weather conditions, airport operations, security breaches or the late arrival of the aircraft from the previous flight, are beyond the control of the airline.
Air Astana abides by International Air Transport safety guidelines in regards to delays, cancellation or postponement of flights and at all times passenger safety is of the highest priority.
