Our friendly cabin crew are delighted to provide you with the highest standards of service excellence “from the Heart of Eurasia”. This guarantees you a warm welcome and customer service that makes you feel at home while on board.
Expect to be treated to international cuisine with a choice of hot meals and a selection of International wines. On longhaul routes, our customers will also be able to make their meal selection from personal menus. For your comfort and convenience we provide hot towels prior to the meal service.
Enjoy films and a great choice of Kazakh and international audio channels, or browse through our wide variety of newspapers.
To help you arrive refreshed at your destination, you will be invited to relax on board with a crisp white pillow. This is provided on your passenger seat (a blanket is available on request) and you will receive an amenity kit that includes socks, an eye-shade and other items for your personal needs. Our attentive and caring crew will never be far away to make sure that you are comfortable and relaxed!
As if this weren’t enough, you are part of our proud Kazakhstani heritage when you fly with Air Astana. On important Kazakhstan holidays a special surprise will be waiting for you, with our warmest best wishes for a happy and comfortable flight.