Online Booking Ticket Collection
Within Kazakhstan
Aktau (SCO)
Address: 8 micro-district, 39a
Phone: + 7 (7292) 300 400, 300 402,
Phone/Fax: + 7 (7292) 300 401
E-mail: sco@otrar.kz
Aktobe (AKX)
Address: 67А, Abulkhair Khana ave
Phone: + 7 (7132) 548 501, 548 503, 562 599,
Fax: + 7 (7132) 550 588
E-mail: akx@otrar.kz
Almaty (ALA)
Address: 73, Gogol Street, “Otrar” Hotel
Phone: + 7 (727) 2588 202,
Fax: + 7 (727) 2588 215
E-mail: reception@otrar.kz
24 hours ticking office
at International Almaty Airport:
2nd Floor Ticket Desk #4
Phone.: + 7 (727) 2703 094
E-mail: alaport@otrar.kz
Astana (TSE)
Address: 9, Republic ave
Phone: + 7 (7172) 210 764 (765), 210 771, 213 221,
Fax: + 7 (7172) 216 742
E-mail: tse@otrar.kz
24 hours ticking office
at International Astana Airport:
Phone.: + 7 (7172) 777 918
E-mail: tseport@otrar.kz
Atyrau (GUW)
Address: 3 Abai Street, Office 2
Phone: + 7 (7122) 355 345, 354 495
Fax: + 7 (7122) 355 772
E-mail: guw@otrar.kz
Karaganda (KGF)
Address: 31, Mira ave
Phone: + 7 (7212) 566 991; +7(7212) 300-687
Fax:+7 (7212) 300-687
E-mail: kgf@otrar.kz
Kostanay (KSN)
Address: 95, Baitursynov Street
Phone.: + 7 (7142) 542 874,
Phone/Fax: + 7 (7142) 546 875
E-mail: ksn@otrar.kz
Kyzylorda (KZO)
Address: 30, Korkyt Ata Street, Office 4
Phone.: + 7 (7242) 270 392,
Phone/Fax: + 7 (7242) 276 789
E-mail: kzo@otrar.kz
Oral (URA)
Address: 203, Dostyk ave
Phone: + 7 (7112) 515 151, 507 079, 515 044, 515 277
Fax: + 7 (7112) 515 256
E-mail: ura@otrar.kz
Oskemen (UKK)
Address: 70, Ushanova Street
Phone: + 7 (7232) 576 676, 576 675
Phone/fax: + 7 (7232) 243 233
E-mail: ukk@otrar.kz
Pavlodar (PWQ)
Address: 59/58, Toraigyrov Street
Phone/Fax: + 7 (7182) 534594
E-mail: pwq@otrar.kz
Petropavlovsk (PPK)
Address: 115, Zhumabayev Street
Phone/Fax: + 7 (7152) 490 187
E-mail: ppk@otrar.kz
Semey (PLX)
Address: 128, Naimanbayev Street, Office 49
Phone: + 7 (7222) 560 818,
Fax: + 7 (7222) 560 760
E-mail: plx@otrar.kz
Shymkent (CIT)
Address: 2, Al-Farabi Square
Phone: + 7 (7252) 549 861,
Phone/Fax: + 7 (7252) 549 863
E-mail: Cit@otrar.kz
Taraz (DMB)
Address: 129, Abai Street
Phone/Fax: + 7 (7262) 435 567
E-mail: dmb@otrar.kz
Zhezkazgan (DZN)
Address: 6, Mira Street, Office 6
Phone/Fax: + 7 (7102) 722 311, 724 616
E-mail: dzn@otrar.kz
International
Amsterdam (AMS)
Menzies Ticket Desk, Hall 3, Schiphol Airport,
Amsterdam, Netherlands
Phone: +3120 4466354
E-mail: ph_ticketdesk@menziesaviation.nl
Bangkok (BKK)
Air Astana Bangkok
Reservation and Ticketing:
3rd Floor, Suttawong Building,
37 Petchburi Soi 15, Petchburi Rd,
Ratchthewee, Bangkok 10400, Thailand
Phone: 66-2-2514700/2514707/2514708; 66-2-2535665
Fax: 66- 22514708
E-mail: reservation@astanatour.com
Airport:
Sky Care Aviation Services Co.,Ltd.
Room Z3-014, 3rd Floor at Airport Operation Building (AOB)
Suvarnabhumi Airport, 99 Moo 10, Rajadheva, Bangplee 10540,
Samutprakarn
Phone: 66-2-1343301, 66-2-1343302
Fax: 66-2-1343303
Email: airastana@skycare-bkk.com
Beijing (PEK)
Air Astana Beijing
Office 517,
50 Liangmaqiao Road, Chaoyang District,
Beijing, 100016 RPC (Kempinski Hotel,
Beijing Lufthansa Centre)
Phone: +86 1064651030, 64665067
E-mail: beijing@airastana.com
Delhi (DEL)
Air Astana Delhi, Deepika Travels,
207, N-1, BMC House, Middle Circle, Connaught Place,
New Delhi 110001
Phone: +9111 41521425, 23711225, 23711226
E-mail: del.sales@airastana.com,
del.reservations@airastana.com
Dubai (DXB)
Air Astana Dubai, Dnata Travel Centre
Sheikh Zayed Road, Ground Floor,
Dubai, United Arab Emirates
Phone: +9714 3166572
Fax: +9714 3211064
E-mail: dxb.sales@airastana.com
dxb.reservation@airastana.com
Frankfurt (FRA)
Air Astana Frankfurt
AVIAREPS Airline Management Group AG
Phone: +49 (0) 6105 206022, 6105 206028
Hessenring 32, 64546 Moerfelden-Walldorf, Germany
E-mail: fra.reservations@airastana.com
Airport: Aviation Handling Services Ticket Desk,
Terminal 2, Hall E, Counter number 924
Frankfurt International Airport
Phone: +49 (0) 6969 061465
Hanover (HAJ)
Airport ticketing:
Aviation Handling Services Ticket Desk,
Hall B, Hanover International Airport
Phone: +49 (0) 5119774166
Istanbul (IST)
Air Astana Istanbul City officeCumhuriyet Cadd. 95-97/1, Bingul Han.,
Elmadag, Taksim, Istanbul
Phone: +90 – (0)212 - 343 49 60 / 61
Fax: +90 – (0)212 - 343 49 63
E-mail: ist.reservations@airastana.com
Air Astana Ataturk Airport Office
Departure Terminal DL 3920,
International Ataturk Airport, Istanbul
Phone: +90 – (0)212 - 465 53 93
Fax: +90 – (0)212 - 465 53 92
E-mail: ist.airport@airastana.com
London (LHR)
Air Astana Ticket Office:
c/o Aviareps
5 Hobart Place
London, SW1W OHU
Phone: +44 (0) 20 7 393 1253
Air Astana c/o Air France Services Ltd (AFSL)
Terminal Two, Heathrow Airport
(open 3 hours prior to departure)
Moscow (SVO)
Air Astana Moscow
“ATA Berkut” LLC
35A, Myasnitskaya St. Moscow, Russian Federation, 101000
Phone/Fax: +7 (495) 628-7778, 628-92-08
E-mail: office@berkutgroup.ru
MASH
International Airport Sheremetyevo-1
Arrival Hall, 2nd Floor
Phone: +7 (495) 578 23 85
“AVIA MIR” LC
1, Kalujskaya Ploshad, Moscow
Phone: +7 (495) 980 71 84 (85)
E-mail: aviamir@inbox.ru
aviamir@co.ru
Seoul (SEL)
Air Astana Seoul
Bohram Air Services Co. LTD., 7th Floor,
Donghwa B/D, 58-7, Seosomun-Dong, Chung-Ku, Seoul,
Phone: +82 (0) 237880170/171/172,
Fax: +82-(0) 2-755-6987
E-mail: isk@bohramair.co.kr;
derekk@bohramair.co.kr;