About Air Astana

All ticket sales in Kazakhstan

Air Astana call centre
Phone: + 7 (727) 2444477
Working hours: 24/7
E-mail: call.centre@airastana.com

Almaty (ALA)

Almaty city ticketing office (ALA CTO)
273A Furmanov Street (corner of Al Farabi), Almaty
Call Centre: +7 (727) 2444477
Phone: +7 (727) 2442277
Working hours: 24/7
E-mail: ala.cto@airastana.com

Almaty Airport Ticketing office (ALA ATO)
2nd floor, 28 Office Airport Almaty
Call Centre: +7 (727) 2444477
Phone: +7 (727) 2703082
Fax: + 7 (727) 2703327
Working hours: 24/7
E-mail: ala.ato@airastana.com

Astana (TSE)

Astana city ticketing office (TSE CTO)
Office 9, 2nd floor, Ramstore, Samal 2, Astana
Call Centre: +7 (727) 2444477
Phone: +7 (7172) 591404/21/23, 584477
Fax: (+7 717) 2591408
Working hours: 9 a.m. to 9 p.m.
E-mail: tse.cto@airastana.com

Astana Airport ticketing office (TSE ATO)
2nd floor, Astana airport
Call Centre: +7 (727) 2444477
Phone: + 7 (7172) 286465, 584477
Working hours: 24/7

Atyrau (GUW)

Atyrau city ticketing office (GUW CTO)
Business centre Atyrau Plaza,
19 Satpayev street, Atyrau
Call Centre: +7 (727) 2444477
Phone: +7 (7122) 586415, 584477
Fax: + 7 (712) 2586566
Working hours: 9 a.m. to 9 p.m.
E-mail: guw.cto@airastana.com

Atyrau Airport ticketing office (GUW ATO)
Address: 1st office 2nd floor, Airport Atyrau
Call Centre: +7 (727) 2444477
Phone: +7 (7122) 586416, 584477
Fax: + 7 (7122) 586416
Working hours: 24/7
E-mail: guw.ato@airastana.com

Aktau (SCO)

Airport ticket office, help desk
Address: Aktau Airport, Terminal 1
Phone/fax: +7 (7292) 609757, 584477
Working hours:
Mo, Wd, Th, Sa: 08.00 a.m.- 8.00p.m.
Tu, Fr, Su: 08.00 - 4.00p.m., 8.00p.m. - 11.00p.m.
E-mail: sco.ato@airastana.com

Aktobe (AKX)

Airport ticket office
Address: Aktobe Airport
Phone: +7 (7132) 229564, 584477
Fax: +7 (7132) 228266
Working hours: 08.00a.m.-08.00p.m.
E-mail: akx.ato@airastana.com

Karaganda (KGF)

Airport ticket office
Address: Karaganda Airport
Phone/fax: +7 (7212) 428613, 584477
Working hours:
Mo,Tu,We,Th,Sa 09.00a.m.-09.00p.m.
Fr,Su 01.00a.m.-01.00p.m.
E-mail: kgf.ato@airastana.com

Kostanay (KSN)

Airport ticket office
Address: Kostanay Airport
Phone/fax: +7 (7142) 576232, 584477
Working hours:
Mo - Fr  08.00a.m.-04.30p.m.
E-mail: ksn.ato@airastana.com

Kyzylorda (KZO)

Airport ticket office
Address: Kyzylorda Airport
Phone/fax: +7 (7242) 261621, 584477
Working hours: Tu - Su 
8.00 a.m. - 11.00 a.m.
2.00 p.m. - 5.30 p.m.
E-mail: kzo.ato@airastana.com

Oskemen (UKK)

Airport ticket office
Address: Oskemen Airport, 2nd floor
Phone/fax: +7 (7232) 778141, 584477
Working hours: 7.30a.m.-7.30p.m.
E-mail: ukk.ato@airastana.com

Pavlodar (PWQ)

Airport ticket office
Address: Pavlodar Airport
Phone/Fax: +7 (7182) 491 361, 584477
Working hours:
Mon 14.30 – 20.30
Tue 16.30 – 00.00
Wed 10.30 – 20.30
Thu 16.30 – 00.00
Fri 06.30 – 10.30; 14.30 – 19.30
E-mail: pwq.ato@airastana.com

Petropavlovsk (PPK)

Airport ticket office
Address: Petropavlovsk Airport
Phone/Fax: +7 (7152) 464413
Working hours:
Tu, Th, Sa, Su 08.00a.m.-05.00p.m.
E-mail: ppk.ato@airastana.com

Semey (PLX)

Airport ticket office
Address: Semey Airport
Phone/fax: +7 (7222) 335749
Working hours:
Mo,Tu,Wd,Fr,Su 09.00a.m.-06.00p.m.
E-mail: plx.ato@airastana.com

Shymkent (CIT)

Airport ticket office
Address: Shymkent Airport
Phone/fax: +7 (7252) 455128, 584477
Working hours: 08.00a.m.-05.00p.m.
E-mail: cit.ato@airastana.com

Uralsk (URA)

Airport ticket office
Address: Uralsk Airport
Phone/fax: +7 (7112) 986053, 584477
Working hours:
Mo,Wd,Th,Fr,Sa,Su
8.00a.m. - 8.00p.m.
Tu 4.00a.m. - 4.00p.m.
E-mail: ura.ato@airastana.com

Regional manager
Fax: +7 (7172) 580958 (103), 580950
Mob.: + 7 702 7024221
E-mail: Sergey.Andreyev@airastana.com

Zhezkazgan (DZN)

Airport ticket office
Address: Zhezkazgan Airport
Phone/fax: +7 (7102) 768551
Working hours:
Tu,Th,Fr,Su 10.00 - 19.00
Wd 09.00 - 18.00
E-mail: dzn.ato@airastana.com