About Air Astana

Current Vacancies

You are here: About Air Astana > Career Opportunities > Current Vacancies

Frequent Flyer Program “Nomad Club” member Services Agent in sales and marketing department
Maintenance Safety Coordinator
Recruiting Executive In-flight Services

Please bring or send your CV (with photograph) in English and Russian to Air Astana:

Human Resources Department
Air Astana
Air Astana Centre 1
4A Akhmetov Street
Almaty 050039 Kazakhstan

E-mail: hr@airastana.com
Phone: +7 727 258 4135 / 36 / 37 / 38
Fax: +7 727 259 8704

Frequent Flyer Program “Nomad Club” member Services Agent in sales and marketing department

Candidate’s requirements

  • Higher education
  • Excellent written and spoken communication skills in English, Kazakh, Russian and good PC user (Word, Excel, Internet, Outlook, MS Power )
  • Knowledge Amadeus Reservations Systems
  • Good communications skills
  • Customer service skills and pleasant telephone behavior and manner


Responsibilities

  • Supports Member Services Coordinator in all member service activities
  • Answers telephone, mail, and email inquiries from Nomad Club members
  • Processes pre-printed or email membership applications, inputs data into CRIS system and creates member profiles
  • Processes account updates, such as address and/or telephone changes
  • Checks CRIS for activity posting errors, investigates the reasons for each error, and performs manual correction
  • Processes retroactive points claims in accordance with Nomad Club rules and terms of partnership agreements

Maintenance Safety Coordinator

Candidate’s requirements

  • An engineer qualification (theoretical and practical)
  • A sound knowledge of commercial airline maintenance and engineering operations
  • The ability for clear expression in writing, good presentation and interpersonal skills
  • The ability to communicate at all levels, both inside and outside the Company
  • To be capable of working alone (at times under pressure)
  • To be completely trustworthy and protective of confidential matters
  • An authoritative approach worthy of commanding respect
  • Preferred qualifications:
  • Accident/Incident investigation qualification and experience
  • Knowledge of Human Factors influence on aviation safety
  • Quality assurance investigation qualifications and experience
  • Supervisory experience
  • Computer literacy

Responsibilities

  • Deputize for FSC when required
  • Developing and maintain standardization of Maintenance safety programme processes
  • Coordinate aviation safety training/education for Maintenance related staff
  • Manage the APASP particular to Maintenance activities, including:
  • Assist in implementation of MEDA (Maintenance Error Detection Aid) together with Threat Error Management concepts
  • Provide information and advice to the E&M management team and the airline in general on all matters relating to the safe operation of Company aircraft specific to airworthiness and related maintenance and engineering practices
  • Advise on domestic and international Aviation safety developments
  • Conduct E&M related safety investigations
  • Conducts E&M safety programme audits
  • Support development of Aviation safety awareness, specifically by:
  • Facilitating trust by promoting a “Just” Aviation Safety culture within the company
  • Promoting an accurate perception of company risk profile (internal and external)
  • Educate staff, service providers and other stakeholders on E&M risk minimization
  • Corp Safety coordinator for Bird/Wildlife strike prevention
On top

Recruiting Executive In-flight Services

Candidate’s requirements

  • Higher education (preferably in psychology)
  • Good knowledge of English and Kazakh languages, excellent PC user (Word, Excel, E-mail)
  • Working experience as cabin crew is preferable
  • Working experience in recruiting company not less than 1 year
  • Good communication skills, initiative

Responsibilities

  • Monitoring and registration of incoming CVs
  • Supporting of electronic data base
  • Searching of candidates
  • Conducting interviews
  • Conducting the testing for candidates