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  • Mission, Goals and Values


    Mission

    We will provide profitable domestic and international air services to the highest standards of air safety and customer service, in order to serve and compliment the needs of the Republic of Kazakhstan.

    Goals and Values

    1. We are committed to achieving the highest international standards of operational safety.
    2. We will be the leading airline in our region in terms of service delivery and operational reliability.
    3. We are committed to continued profitable development of our fleet, route network, product and business processes.
    4. We will always demonstrate the highest standards of integrity and business ethics in our dealings with stakeholders, business partners, customers and colleagues.
    5. We will recruit, appraise, reward and promote staff based on merit, professional qualification, individual achievement and collective contribution to the Air Astana team.
    6. We will continuously enhance the abilities of staff to achieve our mission through a sustained programme of training and development for each staff member.
    7. We will endeavour to be one of Kazakhstan’s most respected companies, both for fulfilling our mission, and for contributing to the nation’s social, cultural and environmental needs and initiatives.