Name Change

First or last name change

Passengers with misspelled first or last names are not allowed on the flights of Air Astana.

The passenger’s first and last name on the ticket should be written in Latin letters according to the passport or identity document, with the last name coming first, for example, ABDRAKHMANOV / SERIK MR.

Misspelling in the first or last name

In case of a misspelling of the first or last name or an incorrect order (the first name must be written after the last name) passengers should contact the place of ticket purchase.

Applications for correction of the first or last name of passengers are accepted no later than 24 hours before departure.

Full change of the first or last name

In the case of a full change of the first or last name of the passenger, the correction is only possible if there is an official document confirming the change.

Passengers should send an application no later than 3 working days prior to the departure attaching a scanned color copy of a renewed and old passport or ID card and a scanned color copy of the document confirming the change (marriage certificate, divorce certificate, etc.).

Changes of the first or last name of the passengers are possible only on the flights operated by Air Astana. There is no additional fee for corrections of the first or last name of the passengers.