Whether you're a member of a sports team, a touring musician, or simply someone looking to bring along special equipment for your holiday, we recognize the significance of transporting your cherished items. By adhering to our provided guidelines, we ensure your belongings arrive safely and on time.
Oversized baggage (a bag with a total sum of three dimensions exceeding 158 cm) when departing from Dubai airport, UAE, will only be accepted at the special OOG (OUT OF GAUGE) check-in counter, and an additional charge of AED 45 will apply. This payment will be processed by the DNATA Ground Handling Company. Please note that this fee does not apply to the pet carriage service in the baggage compartment.
To ensure thorough preparation, it's essential to obtain approval in advance and make reservations for the transportation of specific sports equipment and special items. We strongly advise packing your sports equipment with care, particularly any items designated for travel in the cargo hold as checked baggage. If you possess a designated transportation cover or case, we recommend packing your items in it for added protection.
You can transport your sports equipment without incurring additional charges if it falls within the free baggage allowance corresponding to your fare bracket. However, for Basic fare passengers, the transportation of sports equipment incurs charges akin to excess baggage, with weight limitations also applying. Should your baggage surpass the permitted quantity or weight, you can use the excess baggage service. It's important to note that individual items of baggage must not exceed 32kg in weight.
Please review the following list of sports equipment to determine if prior approval and additional payments are required, and access useful information regarding the transportation of sports equipment.
Ski equipment One case, containing a pair of skis and a pair of ski poles One case, containing a pair of ski shoes and a helmet |
Snowboard equipment One case, containing one snowboard One case, containing a pair of ski shoes and a helmet |
Tennis or Squash equipment One case, containing one racket |
Badminton equipment One case, containing two rackets |
Fishing equipment One bag or case, containing two fishing rods and a set of fishing gear, all packed in one case |
Water skiing One case, containing a pair of water-skis |
Horse-riding equipment One case, containing a pair of special shoes and one saddle |
Ice or inline skating One case, containing a pair of ice skates or inline skates |
Archery equipment One case, containing one or two sets of archery equipment |
Paddles and oars One case, containing one or a pair of paddles or oars, for canoes, kayak etc. (Maximum length of a paddle - 250cm) |
Ice hockey equipment One case, containing one or two hockey sticks One case, containing equipment (a pair of ice skates, one set of body protectors, one helmet) |
Hula hoops for rhythmic gymnastics One case, containing one or several hoops |
To ensure smooth transportation of the equipment listed below, it is essential to obtain prior approval and additional payment is necessary. Kindly send a request for approval at least 24 hours before your flight departure, either through your tour agency or via the Help Centre.
- Surf boards and kite boards
- Canoes
- Bicycles
- Golf equipment
- Diving equipment
- Jumping poles
| Rates on domestic flights | Rates on international flights departing from Kazakhstan | Rates on international flights departing from other countries | Maximum equipment allowed per passenger | |
| Surf boards and kite boards (weighing over 5kg, length over 140cm) | 8,000 KZT | 11,000 KZT | 25 EUR | One case, containing one board |
| Surf boards and kite boards (weighing up to 5kg, length no more than 140cm) | No extra charges within your baggage allowance | One case, containing one board | ||
| Canoes | 8,000 KZT | 22,000 KZT | 50 EUR | One case, containing one canoe |
| Bicycles | 8,000 KZT | 22,000 KZT | 50 EUR | One bicycle |
| Golf equipment | 8,000 KZT | 11,000 KZT | 25 EUR | One case/golf bag, weighing a maximum of 15kg, containing: 14 golf clubs, 12 golf balls, golf tees, one pair of golf shoes |
| Diving equipment | 8,000 KZT | 11,000 KZT | 25 EUR | One case, containing: a buoyancy control device, a regulator, a mask and snorkel, one wetsuit, a pair of fins, a weight belt with weights |
| Jumping poles | No extra charges within your baggage allowance | One case, containing one or two poles |
Bicycles must be securely packed with pedals removed and tires deflated.
Golf equipment can be carried free of charge as part of additional baggage (second baggage item/second piece, total weight not exceeding 15kg) on specified routes, provided the travel involves both Almaty and certain departure cities (Delhi – Almaty – Delhi, Dubai – Almaty – Dubai, Bangkok – Almaty – Bangkok), and is issued under a single ticket. Business Class passengers with two pieces of baggage may use their second piece for golf equipment without extra charge, but if their golf clubs are carried in addition to their two pieces of baggage then a sports equipment surcharge applies as per the price list.
For diving equipment, bottles must be empty with valves open during transportation. Diving lamps must be de-energized, lamps and batteries removed, and carried in carry-on baggage.
Cargo Services
Additional Baggage
Baggage Allowance
Exclusive Member Benefits